MORTGAGE SERVICING EXECUTIVE
An exciting opportunity has arisen with a leading loan servicing organisation to join the Mortgage Servicing department. My client specialises in loan servicing and the management of customer debt. The role will provide the successful candidate with a fantastic insight into financial services and the opportunity to communicate and build relationships with a number of different stakeholders within the firm.
Reviewing and maintaining shared mailboxes.
Collections of monies owing, including communications with solicitors for redemption of the loan and legal paperwork.
Dealing with vulnerable customers on the phone – will require ability to explain legal and financial terms to borrowers and/or 3rd party authorities relating to the loan.
Processing of monthly, quarterly and annual tasks.
Resolving any queries from clients/Customers in a timely and professional manner.
Managing workflow of cases to ensure SLA’s are met to include the issuing of required letters.
Contribute to the development of systems/processes for the overall improvement of efficiencies throughout the department.
Undertake specific area or areas of responsibility as may be allocated.
To carry out any other ad-hoc duties as requested.
QFA or APA in housing loans desirable.
Previous experience working in a busy department
Knowledge of Microsoft Office
Experience in mortgage lending desirable but not essential
Excellent organization and communication skills.
Attention to detail essential.
Ability to work on own initiative and as part of a team
Salary: €28,000.00-€35,000.00 per year