INSOLVENCY - ASSET MANAGEMENT
My client a leading asset management loan servicer is currently seeking an Insolvency Asset Manager to join their growing team due to high demand.
The successful person will gain unrivalled exposure with a industry leading company with international scope.
Deal efficiently with correspondence from customers and their Solicitors.
Handle incoming calls and written correspondence from Insolvency Services and Personal Insolvency Practitioners/ Accountant firms effectively.
Respond to queries from solicitors, draft and review legal documentation for unsecured accounts and personal insolvency arrangements.
Develop a thorough understanding of the unsecured recovery policies, procedures and strategies, ensuring adherence to the CCMA / CPC / SME regulatory guidelines.
Maintain and monitor on-going contact on cases ensuring adherence to agreed SLA's.
Build a clear understanding of the criteria required within the unsecured portfolios including familiarity around Standard Financial Statements, Statement of Means, waterfalls, and SLA's, ensure strict compliance with the recovery policies.
Meet individual performance targets and Key Performance Indicators (KPI's)
Ensure policies and procedures are adhered to at all times.
Comply fully with the industry regulatory procedures directly relating to the Bank
Actively participate and share knowledge/ideas at weekly/monthly team meetings.
Work in a professional and timely manner in a busy and fastpaced Unit.
Must have Loans and Regulations Exams (APA). Recognised qualification /accreditation i.e. APA/QFA in order to be in a position to discuss with customers product information and give advice in relation to forbearance options when required
Excellent communication skills with proven experience of dealing with customers either face to face or over the telephone.
Ability to engage with people by phone and negotiate realistic and timely agreements/settlements.
Knowledge of the Insolvency Act and the new arrangements available would be an advantage.
Previous Asset Management experience
Salary: €45,000 - €52,000 (DOE)